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Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Xperia S - Touch screen problem

One time poster
Message 1 of 10
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Message 1 of 10

Xperia S - Touch screen problem

Xperia S - Touch screen is getting activated without touching.

I switched on the "Show touches" in the developer options.

When i on the screen => there are some spots (visual feedback) on the screen without me touching the screen (mostly on then left area of the screen).

What could be the reason.

Can we solve this?

But this issue disappears sometimes when i lock & unlock using power button (screen off & on)

Please help.

9 REPLIES 9
Sam
Sony Xperia Support
Message 2 of 10
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Message 2 of 10

Re: Xperia S - Touch screen problem

It would be worth while running an update/repair as a first step so we can rule that out at least before looking a possible hardware issue.

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions. 


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One time poster
Message 3 of 10
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Message 3 of 10

Re: Xperia S - Touch screen problem

My moble is Xperia-S THE PROBLEM IS THAT When i press the power button the screen automatically starts working like some one is touhing fingure and it gets hanged on the same unlock screen which appears before the home page screen. Untill i again press the power button to switch it off .

 

This problem continues for some 2-3times later i have to press the power button again and again

again when i press the power it starts working.

 

please help me with this  

One time poster
Message 4 of 10
3,987 Views
Message 4 of 10

Re: Xperia S - Touch screen problem

my mobile xperia S is just fall from my hand....the topmost screen is just got a crack.....how much it cost to change..... anybody s der to guide me
Sam
Sony Xperia Support
Message 5 of 10
3,971 Views
Message 5 of 10

Re: Xperia S - Touch screen problem

@digu - You would need to speak with your local Xperia Care team regarding this sorry.

 

 


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If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 6 of 10
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Message 6 of 10

Re: Xperia S - Touch screen problem

Even i have got the same problem with same model.. if you find solution let me know..

One time poster
Message 7 of 10
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Message 7 of 10

Re: Xperia S - Touch screen problem


@gtrahul wrote:

Xperia S - Touch screen is getting activated without touching.

 

I switched on the "Show touches" in the developer options.

When i on the screen => there are some spots (visual feedback) on the screen without me touching the screen (mostly on then left area of the screen).

 

What could be the reason.

Can we solve this?

 

But this issue disappears sometimes when i lock & unlock using power button (screen off & on)

 

Please help.



i too have been facing the SAME problem.....were you able to get it fixed somehow??....please do let me know if there's a way out....

Highlighted
Visitor
Message 8 of 10
2,759 Views
Message 8 of 10

Re: Xperia S - Touch screen problem

I have the same issue. My sony xperia S too has a problem with touchscreen on upper right side at some times. It's automatically touch the screen withouth physical touching it. Your instructions doesn't work. I carefully followed the step 1 by 1 until it finished, but when I open it again it seems the problem getting severe. Before its automatically press the screen at some times and now its often...grrrrrrrrrrr

What should I do. How can I recover my other applications.

Visitor
Message 9 of 10
2,756 Views
Message 9 of 10

Re: Xperia S - Touch screen problem

Is your Xperia S screen problem resolved?

Sam
Sony Xperia Support
Message 10 of 10
2,751 Views
Message 10 of 10

Re: Xperia S - Touch screen problem

@Yayong - If you have followed the steps above and the issue is continuing, please contact your  Xperia Care team regarding having an assessment performed on your device.

 

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sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.