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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

Visitor
Message 1 of 7
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Message 1 of 7

Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

My phone's internal speaker had stopped working after upgrading it to 6.2.B.1.96...

has anyone else faced this issue and if yes are you able to resolve the same...

 

6 REPLIES 6
Emperor
Message 2 of 7
1,988 Views
Message 2 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

Most likely that's a hardware issue not software, repair your phone with either PCC or SUS and check again 

 

Update Service (SUS)

 

http://www.sonymobile.com/gb/tools/update-service/

 

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 

Don't forget to give Kudos (Click on the half star + )




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 7
1,986 Views
Message 3 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

You can test your phone with 

 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Demigod
Message 4 of 7
1,985 Views
Message 4 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

Do a service test for speakers, if you found any problem, then you should take to service centre...

Dial *#*#7378423#*#* to enter service menu...

Visitor
Message 5 of 7
1,984 Views
Message 5 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

Not sure if this is a hardware issue as the speaker was working before upgrade...

will try to reinstall the software....

 

Can I downgreade it to previous version to check if this is hardware or software issue

Visitor
Message 6 of 7
1,983 Views
Message 6 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

Checked it with diagnostics and the test fails Slightly frowning Face

Emperor
Message 7 of 7
1,980 Views
Message 7 of 7

Re: Xperia S Internal Speaker not working after upgrade to 6.2.B.1.96

There you have it, its a hardware issue, you will have to take it to a Sony repair center 

 

 

http://www.sonymobile.com/global-en/support/contact-us/

 

Don't forget to give Kudos (Click on the half star + )




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)