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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Xperia M2 stuck on boot

One time poster
Message 1 of 2
Message 1 of 2

Xperia M2 stuck on boot



I just start my phone by updating the latest firmware. It goes nicely and ok until the one (firmware) before the lollipop update. Seems like the file is too big for me to update it through the phone. So, I connect my phone to the PC Companion and update it by itself. Suddenly, when it was updating (after the phone shutdown itself), my USB cable was not detectable by the PC anymore. It just update half of the firmware (not complete). I am not sure what is the actual problem but I think it was the firmware. Now, I just can PowerOff+VolumeUp and it's vibrate once in the 10 seconds and thrice after that. My PCC no more detect my phone. Sorry my bad English. Hope to reply as soon as possible.

Message 2 of 2
Message 2 of 2

Re: Xperia M2 stuck on boot



Connect the phone to a wall charger > press and hold the power and volume up for 10 seconds > let it charge for 2-3 hours


Repair it with XC



Xperia Companion (XC)



Software Repair Guide



Alternatives on How to backup Xperias


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