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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia M2 keep turning off.

Rookie
Message 1 of 10
7,034 Views
Message 1 of 10

Xperia M2 keep turning off.

I just got this phone and charged it to full. But now it keep turning off by itself and it's very annoying that I have to force it to on again by pressing the power button and the volume up button every time. Is this normal with M2 phones. My previous Lenova phone had no such issues at all. Very dissappointed has I have to keep checking to see if the phone is off or not.

Any SOLUTION TO THIS???

9 REPLIES 9
Moderator
Message 2 of 10
7,015 Views
Message 2 of 10

Re: Xperia M2 keep turning off.

If you remove the SIM,does the same occur?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 10
6,978 Views
Message 3 of 10

Re: Xperia M2 keep turning off.

Yes tried that but still the same. It's like the phone has a mind of its own, just turns off whenever it likes.

Really mad Angry Face

Moderator
Message 4 of 10
6,973 Views
Message 4 of 10

Re: Xperia M2 keep turning off.

Download SUS and perform a software repair:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Rookie
Message 5 of 10
6,956 Views
Message 5 of 10

Re: Xperia M2 keep turning off.

Done that too no change. Phone still keeps turn off when ever it likes. Really frustrating, never had this problems with any of my old phone like Lenova and Samsung.

Xperia care is just a joke with no help what so ever.

Makes me think, I made a wrong choice changing to Sony Xperia M2.

Moderator
Message 6 of 10
6,945 Views
Message 6 of 10

Re: Xperia M2 keep turning off.

I am sorry but I can't help you further.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 7 of 10
6,923 Views
Message 7 of 10

Re: Xperia M2 keep turning off.

Try formating ur phone's internal storage and.. Reset it.. It should work.. I used to have xperia j I had. Same. Problems but after reseting it... It turned out good..
One time poster
Message 8 of 10
5,227 Views
Message 8 of 10

Re: Xperia M2 keep turning off.

I'm suffering from same problem. I tried everything, formatted internal memory, reinstalled software. But still not able to fix it. Please help..

Apprentice
Message 9 of 10
5,066 Views
Message 9 of 10

Re: Xperia M2 keep turning off.

you can flash. ftf file via flashtool
Genius
Message 10 of 10
4,837 Views
Message 10 of 10

Re: Xperia M2 keep turning off.

Hi @vinu_4

 

First I suggest doing a backup of your device information: How to backup?

Then try to repair your device using PC Companion.

 

Also you can take a look at: 

http://www.xperiablog.net/2015/03/17/guide-to-installing-xperia-lollipop-using-xperifirm-and-flashto...

 

Best Regards,

 

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas