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2015-11-24 06:03 PM
When I try to turn this phone on, I can only see Sony logo and later i can see 3 sony logos next to each other and phone shuts down. I can see battery icon when it is charging . I tried to repair my phone using PC Companion and option ,,repait my phone,, But i get report:
Problem : There is no software available for your device
Details: Sony Update Engine does not have software available for your device.
Troubleshooting: Please Try Again Later .
2015-11-25 11:24 AM
Have you modified the phone's software in any way? If so then that would be the reason that PC Companion finds no software for the phone.
If not then I suggest that you contact your Local support for more information on how you can get your phone examined further at an authorised service center.
2015-11-25 01:58 PM
No i have not modified software, I do not even know how to do that, so i have not. I installed Lollipop Launcher before phone got this problem.
2015-11-25 04:21 PM
In that case you should contact your Local support for information on how to proceed further.
2016-03-25 07:50 AM
2016-03-29 02:06 PM
Hi @dallas2, sorry to hear that.
Have you tried performing a software repair using PC Companion? If not then I suggest that you try that and see if it helps.