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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Arc S Seemingly Dead

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Message 1 of 6
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Message 1 of 6

Xperia Arc S Seemingly Dead

Hi, A couple of weeks ago, my Xperia Arc S was heating up fairly hot towards the earpiece area, then after a couple of days of using it without charging the battery went flat (which is quite normal).

 

However when I went to charge it, the phone doesnt seem to charge at all, no leds flash or turn on (I have also tried using different chargers). And when  I try to turn the phone on, nothing happens, no vibration, no sony screen, nothing.

 

I have also tried to plug it in to my PC Companion but the computer doesnt pick it up.

 

Can anyone help?

Cheers

5 REPLIES 5
Emperor
Message 2 of 6
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Message 2 of 6

Re: Xperia Arc S Seemingly Dead

Try this 

 

Remove the battery > press and hold power for 5 seconds > connect the phone to a wall charger > place the battery back on > let it charge for 2 to 3 hours > after 2-3 hours try to turn it on again 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 3 of 6
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Message 3 of 6

Re: Xperia Arc S Seemingly Dead

Hi, Just tried that, no luck Slightly frowning Face any other ideas?

Moderator
Message 4 of 6
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Message 4 of 6

Re: Xperia Arc S Seemingly Dead

How about after 1 your of charging,you try to repair with sony update service.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 5 of 6
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Message 5 of 6

Re: Xperia Arc S Seemingly Dead

Hi, just tried that, but pc still doesnt recognise a phone connected.

Moderator
Message 6 of 6
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Message 6 of 6

Re: Xperia Arc S Seemingly Dead

Take it into service.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.