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Wifi not connecting....shows disconnected

Posts: 0

Wifi not connecting....shows disconnected


I bought my phone around a month back. It is a really nice phone but now I am starting to face issues. My Wifi was working fine but since past one week, whenever I switch on my wifi it shows scanning network and then disconnects. I am hence unable to connect to Wifi.

Then I checked on google and there are 100's of complains about this same issue with no real solution that people have got. Can you please advice what steps Sony is taking to fix this issue and also can you please help me out with the same.


1. There is no problem with my router or internet connection.

2. Wifi sleep policy is set to "never".

3. I have also tried Wifi Fixer but in no vain.


Ankit Srivastava

Posts: 0

Re: Wifi not connecting....shows disconnected

Also please note that I have tried to "forget Network" and connect again.

Posts: 0

Re: Wifi not connecting....shows disconnected

Switch off your modem and power on again

Sony Xperia Support
Posts: 7,208
Registered: ‎2011-04-11

Re: Wifi not connecting....shows disconnected

Please do try all of the steps outlined in the below thread. Also including the router firmware update despite you stating there is no problem with the router as this will often resolve this exact issue:

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