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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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WiFi says scanning, then says disconnected. What's wrong?

Unregistered user
Not applicable
Message 11 of 15
1,130 Views
Message 11 of 15

Re: WiFi says scanning, then says disconnected. What's wrong?

I think it means restart the computer - the network adaptor being the card inside your PC.

Demigod
Message 12 of 15
1,130 Views
Message 12 of 15

Re: WiFi says scanning, then says disconnected. What's wrong?

Belated thanks!  Restarting the computer generally helps with getting the laptop connected.  Perhaps I need to search for the latest drivers, unless there is some sort of fault in the hardware gubbins of the computer.  I really do hate technology when it's not working.

Unregistered user
Not applicable
Message 13 of 15
1,130 Views
Message 13 of 15

Re: WiFi says scanning, then says disconnected. What's wrong?

It turns out that my firmware needed to be updated in my router (which was a Trendnet 632BRP). Now the Xperia connects to the WiFi no problem. Thanks to all for suggestions.

Unregistered user
Not applicable
Message 14 of 15
1,130 Views
Message 14 of 15

Re: WiFi says scanning, then says disconnected. What's wrong?

Thanks for the discussion guys. I just had the exact same problem with my router. The X10 says scanning, and sometimes not even that.

All other wifi devices in the house worked fine. I reset the router, and suddenly the X10 found the network again.

Black magic and voodoo runs these routers, I swear.

One time poster
Message 15 of 15
729 Views
Message 15 of 15

Re: WiFi says scanning, then says disconnected. What's wrong?

TRY THIS. IT FIXED THE PROBLEM FOR ME. There is a reboot option in your router settings page. Do that and it should be connecting fine.