Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2014-11-21 02:31 PM
2014-11-21 02:45 PM
2014-11-21 03:00 PM
Sorry to hear that.
Did this issue start when you update to this version or did you have this with previous versions as well?
Does the same thing happen if you try this in safe mode?
2014-11-26 05:50 AM
2014-11-26 06:07 PM
after uninstalling the update of walkman it still stucks maybe is the firmware 4.4.3 kitkat becouse in jelly bean this does not happen please fix it its really annoying cause this is not a cheap phone and now i'm regretting of buying it
2014-12-01 01:21 PM
Sorry to hear that you still have the issue.
Could you also try this in safe mode? If your music is stored on a external SD card, also try storing an album on the internal storage and see if the same thing happens.
I'm afraid i don't have any information about that but it's something that has been suggested before and that we have forwarded as feedback internally.
The see all button is only available when Music Unlimited content and functionality is enabled. It's only visible on Music Unlimited content in the Walkman home screen.
Note that Music Unlimited is not available in all markets and requires a separate subscription.