account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

WT19i ICS stock Bootloop

One time poster
Message 1 of 2
Message 1 of 2

WT19i ICS stock Bootloop

I have a WT19i phone. I upgraded the SO from Gingerbread to ICS when officially available (and I haven't rooted the phone or something like that because I have not been able to, so I haven't modified anything).


Some days ago, I erased all data from my phone to give it to my brother (using the option in the configuration). It worked a few days, and suddenly he said the mobile don't work anymore. It keeps rebooting, reaches the boot animation, and reboots again after the animation stops.


Again, the mobile has not been modified or something like that. My brother likes touching everithing, but I can't explain myself hot to get a bootloop changing only the internal options of the phone.


I have tried to flash a recovery, but since I'm not root, it's impossible. Could be there a way to fix this issue?

Message 2 of 2
Message 2 of 2

Re: WT19i ICS stock Bootloop

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.


I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

sony_sign_logo.png - Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.