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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Upgrade to lollipop now phone has ghost touches

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Hld
One time poster
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Message 1 of 2

Upgrade to lollipop now phone has ghost touches

Since upgrading my phone this morning to new lollipop,the screen has a mind of its own,it types open's and even calls people. I just about managed to do a reset but that hasn't helped, I've even repudiated it and still the same. My phone has NEVER had this issue,hasn't been damaged so has to be the update. Can I go back to my previous update?I can't be without a phone as I have a little girl so need to get it fixed ASAP
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Emperor
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Message 2 of 2

Re: Upgrade to lollipop now phone has ghost touches

@Hld

 

Do you experience the same while on safe mode?

 

Does your phone has a protective case?

 

Settings > display > glove mode > is it on?

 

Settings > about phone > diagnostics > test the touchscreen.




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