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Unsuccessful back-up/restore Z3 Dual 5.0.2

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Inhabitant
Message 1 of 6
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Message 1 of 6

Unsuccessful back-up/restore Z3 Dual 5.0.2

I made a backup of my Z3 dual prior doing "repair".

All was successful, however after restore, nearly all music is gone, settings are not restored and none of the screens (panes) is made the same way it was before.

Although I am not sure if the last one shall happened then what about music and playlists?

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Moderator
Message 2 of 6
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Message 2 of 6

Re: Unsuccessful back-up/restore Z3 Dual 5.0.2

Did you use on phone app called Backup & Restore? Or you used PC Companion for backup?



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Inhabitant
Message 3 of 6
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Message 3 of 6

Re: Unsuccessful back-up/restore Z3 Dual 5.0.2

Bridge for Mac.

Moderator
Message 4 of 6
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Message 4 of 6

Re: Unsuccessful back-up/restore Z3 Dual 5.0.2

I'm sorry I'm not fully aware of the options in Bridge for Mac, I use PCC. But if you did back up your music they should be there in the back up folder.

 

And homescreens are not available for back up and restore, coz they are dependant on installed apps and widgets. For Setting, some of then are in the back up and some are not.



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Moderator
Message 5 of 6
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Message 5 of 6

Re: Unsuccessful back-up/restore Z3 Dual 5.0.2

Usually,it is recommended that media files are backed up manually. Otherways, the backup file size will be huge and hard to restore.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Commissioner
Message 6 of 6
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Message 6 of 6

Re: Unsuccessful back-up/restore Z3 Dual 5.0.2

I always keep my music on the SD card and never back up it using neither the Backup & Restore nor the Mac or PC. Same with the images.

This way is also way faster. The screens are always gone and on Android I never had my playlist playlists back.