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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Unable to install or start phone software update components.

Emperor
Message 31 of 40
707 Views
Message 31 of 40

Re: Unable to install or start phone software update components.

Slightly smiling Face I'm glad it's working




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 32 of 40
707 Views
Message 32 of 40

Re: Unable to install or start phone software update components.

Download "Update_Service_Setup-2.11.12.5.exe" install and follow the instructions.

problem solved Slightly smiling Face

Unregistered user
Not applicable
Message 33 of 40
707 Views
Message 33 of 40

Re: Unable to install or start phone software update components.

don't forget to upgrade ur pc to latest java before installins SUS or else u will meet unexpected error. Thx^^

Unregistered user
Not applicable
Message 34 of 40
707 Views
Message 34 of 40

Re: Unable to install or start phone software update components.

I can't update either and can't seem to work out any of the fixes mentioned above. I've updated Java, disabled firewall. If I try to update from the support page I keep going around in circles getitng PC Companion. Any advice?

If this has been going on with so many people for so long, why wouldn't Sony fix this?

Unregistered user
Not applicable
Message 35 of 40
707 Views
Message 35 of 40

Re: Unable to install or start phone software update components.

I faced the same issue. I am running Windows 7 Basic on a Dell machine. I unloaded my antivirus and disabled Windows Firewall for all three - local machine, private networks and public networks. Java was already updated. The update worked!

Unregistered user
Not applicable
Message 36 of 40
707 Views
Message 36 of 40

Re: Unable to install or start phone software update components.

One time poster
Message 37 of 40
707 Views
Message 37 of 40

Re: Unable to install or start phone software update components.

NO.

One time poster
Message 38 of 40
707 Views
Message 38 of 40

Re: Unable to install or start phone software update components.

How can do this?

One time poster
Message 39 of 40
707 Views
Message 39 of 40

Re: Unable to install or start phone software update components.

There are many problems occurs in development we provide good solutions in asp.net , J2SE (java) and working on all latest technologies and server monitoring

One time poster
Message 40 of 40
650 Views
Message 40 of 40

Re: Unable to install or start phone software update components.

Hi there you just need to turn off the proxy settings on Sony PC companion 

press on tray and choose setting and select no proxy  
and you'r done Grinning Face