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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

USB not working when phone is on

Visitor
Message 1 of 6
302 Views
Message 1 of 6

USB not working when phone is on

Hello,

 

I have a problem when using usb connector on my Z1C

 

Charging using usb doesn't work when phone is on, but work when phone is off

 

USB not detected in PC when phone is on (and not charging of course), but working well on fastboot and flashmode

 

The magnectic charger is working.

 

I've tried using latest 4.3, 4.4.2 , and the latest 4.4.4 firmware but the usb problem persist.

 

Any help would be appreciated.

 

 

Where i can find nearest service center in Malang, Jawa Timur, Indonesia?

5 REPLIES 5
Emperor
Message 2 of 6
300 Views
Message 2 of 6

Re: USB not working when phone is on

Try a different Micro USB cable




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Visitor
Message 3 of 6
285 Views
Message 3 of 6

Re: USB not working when phone is on

already tried sir, like my post its not working when phone is on.

 

I've tried flashing ftf on flashmode and the usb is working fine

Emperor
Message 4 of 6
275 Views
Message 4 of 6

Re: USB not working when phone is on

Are you charging your phone through a computer or a wall charger?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 5 of 6
270 Views
Message 5 of 6

Re: USB not working when phone is on

both wall and computer not working when phone is on sir.

 

But is doing fine when phone is off...

Emperor
Message 6 of 6
267 Views
Message 6 of 6

Re: USB not working when phone is on

That's quite odd, you should contact your local Sony Xperia Care

 

http://www.sonymobile.com/global-en/support/contact-us/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)