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2013-12-21 11:10 AM - edited 2013-12-21 11:11 AM
Hi, I really need help. My Sony Xperia Z1 won't start up anymore after i ran a update through Sony Bridge For Mac. I have charged the phone for more than a hour, but all it seems to show is "The software update failed. Make sure your phone is connected to a computer and try again". How do i fix this.
2013-12-21 02:06 PM
Try force restart(power button+vol up until the phone vibrates)
2013-12-22 12:02 AM
Try to charge the phone more,retry the repair.
2013-12-22 12:15 AM
Thanks again for another reply. When i press the power button and Voloume +. All it does is vibrate and then i have to click the power button again which will show the SONY logo and the same error message.
2013-12-22 12:20 AM
Normally,a force restart does not need another tap on power button,just power button + volume up at the same time,the phone vibrates once and restarts).I still think you should charge the phone several hours,try again the repair.If still not working,visit a nearby sony center.
2013-12-22 08:06 AM
I have charged my phone for several hours and when i do a restart nothing seems to happen. Is there another solution.
2013-12-22 11:21 AM
I suggest taking the phone to a sony service,because you could damage it otherwise.