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Torch App not working after .291 latest update

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Adept
Message 1 of 4
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Message 1 of 4

Torch App not working after .291 latest update

After the latest firmware update Xperia Z2 Torch app is not working.
Error: Led not found.

 

How to fix this?

3 REPLIES 3
Genius
Message 2 of 4
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Message 2 of 4

Re: Torch App not working after .291 latest update

Hi @kaash,

 

Sorry to hear that.

 

I recommend that you perform the Flash test in Diagnostics. Go to Settings > About phone > Test > Flash, does the light turn on while performing this test?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adept
Message 3 of 4
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Message 3 of 4

Re: Torch App not working after .291 latest update

Alerady done that, test failed as no flashlight comes on.

Cleared cache torch.apk, uninstall-reinstall, hard reboot, firmware repaired still same issue.

Seems something is  wrong with torch app, as fliashlight is working fine in Camera.

Thanks

 

Genius
Message 4 of 4
1,290 Views
Message 4 of 4

Re: Torch App not working after .291 latest update

I see. Just to make sure, you are using the Flashlight function that is found in the Quick Settings in your phone?

 

Could you try rebooting your phone to safe mode? Is there any change then?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.