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2016-05-17 09:25 AM
I hav e had the Z5p since november. The WiFi issue was a dissapointment and took a looong time before it got better, still not perfect!
Also the update to 6.0 Android was way to late.
I have had minor issues the whole time it seems. But now, I think its time to say good bye!
Got a couple of drops on it this weekend while taking pics with my friends in a pool! No probs with that right? (I have had non waterproof phones getting more water on them)
After that, the phone goes bananas! Going in and out of "headset mode" and volume going up and down all the time leaving the phone pretty much useless.
THEN, going into "safe mode" Not possible to get out of it!?!? Had to do hard reset a couple of times befor it came back to normal!
NOW, The volume goes down all the time, I turn it up..... It goes down. and the "slide down" volume thingie comes the whole time and I cant use the phone!
Really dissapointed! A phone costing almost 1000$ (8000Sek) with theese issues and poor quality. Seriously SONY?
Now I´m going to turn it in, Maybe getting a Samsung or whatnot, dont know!? Or will SONY help with this?
Looking forward to a reply in this matter!
2016-05-17 09:32 AM
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-05-17 09:40 AM
I'm very sorry to hear that
From what you are describing, i recommend that you send your phone in to one of our service centres so we can investigate this and fix your phone. Based on your account, i see that you are located in Sweden. You can order a service directly from our webpage here.
The reason the phone goes to safe mode is because of the volume button not working properly. If vol- is pressed while the phone starts it goes to safe mode.
2016-05-17 12:01 PM
Thanks for quick reply!
I have turned it in at the dealer where i bought it! 2-3weeks!? OMG! Gonna be very interesting to se whats said about it!?
Especially since it started after getting a little water on it!?
Ahh well time will tell....
Meantime i got the smallest Samsung since Jesus was born!
2016-05-19 12:04 AM
2016-05-19 12:49 PM - last edited on 2016-05-19 12:52 PM by alexdon
OK! So they couldnt fix it att the normal repairshop? And had to send it somewhere else!? How many weeks now?? Sony! A premium phone should just be switched out!!
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2016-05-20 11:50 AM