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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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TM717 SCREEN LOCK

One time poster
Message 1 of 3
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Message 1 of 3

TM717 SCREEN LOCK

I HAVE A TM717 THAT POWERS ON TO A SCREEN LOCK/ IS THERE ANY WAY OF RESETTING THE PHONE ?

TRIED PC COMPANION HOWEVER IT GOES DIRECTLY TO MASS STORAGE MODE

 

WHEN THE PHONE BOOTS  IT STATES

PHONE LOCKED

PHONE LOCK CODE (ASKS FOR AN 8 DIGIT CODE)

 

 

2 REPLIES 2
Emperor
Message 2 of 3
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Message 2 of 3

Re: TM717 SCREEN LOCK

@exm52626

 

First, there's no need to SCREAM, all caps = scream

 

second, I don't think PCC support that phone any longer, perhaps if you contact your local Xperia care

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
Message 3 of 3
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Message 3 of 3

Re: TM717 SCREEN LOCK

Hi,

 

As standard, the phone lock code is 0000. But if you have changed this, it's unfortunately not much we can do. You would do best by follow uliwoolys advice to contact your local support team to see which possibilities you have.

sony_sign_logo.png - Official Sony Xperia Support Staff


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