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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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T3 - no network

bbs
Visitor
Message 1 of 7
1,285 Views
Message 1 of 7

T3 - no network

Hi, 

 

got T3 1 month ago. great phone, but since last friday I have no network. Not able to phone. Tried everything in Mobile network setting, no result. 

 

Done Factory Data Reset, no result. 

 

Done hard reset via Sony PC Companion, no result. 

 

Tried friend's SIM, no result. 

 

Got firmware 18.1.A.21, according to my T3 Update Center it is the lastest one. When is the new one coming? 

 

Help? 

 

 

 

 

 

6 REPLIES 6
Emperor
Message 2 of 7
1,272 Views
Message 2 of 7

Re: T3 - no network

This might be a hardware issue, you must contact your local Xperia Care Center

 

http://www.sonymobile.com/global-en/support/contact-us/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 7
1,271 Views
Message 3 of 7

Re: T3 - no network

Just wondering does wifi, bluetooth, NFC work?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

bbs
Visitor
Message 4 of 7
1,263 Views
Message 4 of 7

Re: T3 - no network

Yes, Wifi and Bluetooth work. 

 

Emperor
Message 5 of 7
1,256 Views
Message 5 of 7

Re: T3 - no network

Do contact your local Sony Xperia Care as it could be a hardware issue




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Adept
Message 6 of 7
1,243 Views
Message 6 of 7

Re: T3 - no network

It looks odd that the phone initially worked properly ...  ("got T3 1 month ago. great phone, but since last friday I have no network").

What happened?

Did you notice something weird?

bbs
Visitor
Message 7 of 7
1,231 Views
Message 7 of 7

Re: T3 - no network

nothing weird, 

 

phone is not at sony's repair. 

 

Will report what happened. 

 

But my back up is now my old xperia, with windows disaster 6.1.. But T3 is coming back, thanks God.