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2015-08-13 03:59 AM
2015-08-13 04:47 AM
It is normal for a device to heat up if you have been on a phone call, playing games or browsing the internet for an extended period of time.
Could you try booting the phone in safe mode to see whether the issue persists then? Keep us updated.
2015-08-13 11:51 AM
2015-08-13 12:21 PM
Yet another significant problem caused by the SD810 chipset overheating. Sony badly need to sort these issues out, even if it means underclocking the CPU. My wife has complained bitterly about being able to take only a few photos (nothing more than that) before the phone overheats and the camera turns off. I am starting to think that Sony have no intention of acknowledging or sorting this problem out - if so, then this phone is not fit for purpose and I fear that I will be returning our two Z3+ on that basis.
So, please can someone from Sony acknowledge the overheating problem on here and give any sort of undertaking that this is being looked at and that a solution is likely to be forthcoming.
Moderators and Senior Forum members - please do NOT tell us to ring Sony Support - the first line support deny there is any problem, from other postings.
2015-08-14 09:29 PM
The problem with sound seems to have diminished for some reason.
My guess has been that the overheating protection in the speaker amplifier for the main/left speaker has been triggered. Why the problem is less now than it was out-of-the-box two days ago is a mystery. The phone still gets as hot. Why the amp for the secondary/right speaker was unaffected is also a mystery, since they both probably sit on the motherboard (though maybe the secondary/right amp IC sits farther away from the Firebreathingdragon SoC).
But it could be psychoacoustic adaptation as well, since it seems the frequency response is affected. Midrange sounds shifted more than upper bass.
This is weird.