account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Sony warm Z1 compact

Message 1 of 2
Message 1 of 2

Sony warm Z1 compact

Phone strongly heated for no reason at work or charging, not charging (the device is disconnected from overheating). There was a problem the morning after charging, and early in the morning, everything was fine, but the phone suddenly began to eat battery charge with mad speed and much to warm. After trying to charge it, I got burned, and, replacing the battery, see above: 80-70-60-50 ...- 10%in 30 minutes. Dismantle the phone to the screen, I saw that heats the area where the thermal grease. In the service center to take me (!) $ 100. No choice?ee82e2a89af1.jpg Devise was living 2 years. England is not my language, but im will understand you.

Forum Legend
Message 2 of 2
Message 2 of 2

Re: Sony warm Z1 compact



I'm not sure what you mean. Did you not receive any information from the service center why they would charge you for this amount? If the warranty has expired, a repair of the device can cost more since you need to pay for handling fee, parts etc.


But you would do best by contacting your Local support in this matter since repairs are handled at a local level and warranty may differ from market to market.

sony_sign_logo.png - Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.