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Sony warm Z1 compact

Apprentice
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Message 1 of 2

Sony warm Z1 compact

Phone strongly heated for no reason at work or charging, not charging (the device is disconnected from overheating). There was a problem the morning after charging, and early in the morning, everything was fine, but the phone suddenly began to eat battery charge with mad speed and much to warm. After trying to charge it, I got burned, and, replacing the battery, see above: 80-70-60-50 ...- 10%in 30 minutes. Dismantle the phone to the screen, I saw that heats the area where the thermal grease. In the service center to take me (!) $ 100. No choice?ee82e2a89af1.jpg Devise was living 2 years. England is not my language, but im will understand you.

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Forum Legend
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Re: Sony warm Z1 compact

Hi,

 

I'm not sure what you mean. Did you not receive any information from the service center why they would charge you for this amount? If the warranty has expired, a repair of the device can cost more since you need to pay for handling fee, parts etc.

 

But you would do best by contacting your Local support in this matter since repairs are handled at a local level and warranty may differ from market to market.

sony_sign_logo.png - Official Sony Xperia Support Staff


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