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Sony Xperia J, Camera and flash stopped working in just 6 month, auto restart

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Message 1 of 3
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Message 1 of 3

Sony Xperia J, Camera and flash stopped working in just 6 month, auto restart

After 6 month from purchasing, My sony xperia is started giving problems:-

 

1) Camera and flash both are not working, "Camera stopped working", Tested by Xperia diagnosis app also

2) Phone suddenly restarts in between

3) Battery automatically get discharged from 90% to 5% in just 2 hrs

 

 

I tried factory restore...I had latest version of android...nothing is working... Slightly frowning Face

 

Anyone is having the same problems?? any suggestion?

 

 

2 REPLIES 2
Demigod
Message 2 of 3
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Message 2 of 3

Re: Sony Xperia J, Camera and flash stopped working in just 6 month, auto restart

Did issue appeared after a software/firmware update?
Did you try a firmware repair with Sony PC Companion?

 

If yes and issue is the same in factory condition without any app installed probabily there is a motherboard issue.

So i suggest to go to a Sony service center

 

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Message 3 of 3
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Message 3 of 3

Re: Sony Xperia J, Camera and flash stopped working in just 6 month, auto restart

No updates were been performed...

I tried factory reset and everything.. Finally went to Xperia Care....

 

 

After 2 days, I received the call saying that "this will not be covered under warranty bacause we have seen water drops inside"

 

Cost : 8000+

 

I was having this problem ("Camera not available") from long back....just afer 1 month after owning mobile...

 

Dont know..about Sony's Hardware...but they found good reason for their bad design/bad hardware...

 

Search on google.....u will found 1/10 xperia mobile having the same problem...