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2015-02-08 11:13 PM
Hi, Has anyone else sent their device off to Sony for repair? I sent my tablet Z on Monday 2nd Feb 2015. Now its Sunday 8th. All the information I have read is on the site that states 5 - 7 days. But I have not any feedback from Sony at all. I don't even know if Sony has the tablet or even if they are fixing it. I've sent other items to different companies and you always get a message saying the device has been received and when the device is on its way back. With Sony I've had nothing at all.
2015-02-08 11:16 PM
That's a complicated question, lets just leave it as each user is different and with some it might take a week and others 2 or 3 or more weeks, contact your local Xperia Care regarding timming
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2015-02-08 11:20 PM
All I can say is that UK consumer law gives 30 days in which the company has to effect repairs from the date it receives it - This has been deemed a reasonable amount of time
2015-02-16 12:36 AM
2015-02-16 12:48 AM
How long did they have it for repairs - Was it less than 30 days?