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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Sold A Demo Phone

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Message 1 of 11
426 Views
Message 1 of 11

Sold A Demo Phone

I was sold a demo phone and need to know how to work around it as I can't return it.  The demo video will not turn off and I've tried everything.  I've also looked in the legal and it said demo only...HELP.  Bought while on vacation abroad....

10 REPLIES 10
Emperor
Message 2 of 11
416 Views
Message 2 of 11

Re: Sold A Demo Phone

Check the xda forum, you might be able to flash a custom ROM



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
Message 3 of 11
415 Views
Message 3 of 11

Re: Sold A Demo Phone

You should contact your seller,Sony won't offer international warranty if the device was bought abroad.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 4 of 11
413 Views
Message 4 of 11

Re: Sold A Demo Phone

I don't know if it'll work but try this.

http://talk.sonymobile.com/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/td-p/5934...



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 5 of 11
408 Views
Message 5 of 11

Re: Sold A Demo Phone

Link didn't work :-(

Message 6 of 11
407 Views
Message 6 of 11

Re: Sold A Demo Phone

There is no warranty on my device.

Emperor
Message 7 of 11
405 Views
Message 7 of 11

Re: Sold A Demo Phone

http://talk.sonymobile.com/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/td-p/5934...



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 8 of 11
404 Views
Message 8 of 11

Re: Sold A Demo Phone

Try that



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 9 of 11
399 Views
Message 9 of 11

Re: Sold A Demo Phone

Awesome!  Thank you!  I had a feeling this was the solution.  I was considering reimaging.  But that seemed weak.

Message 10 of 11
396 Views
Message 10 of 11

Re: Sold A Demo Phone

Now, will rooting put a custom OS on?