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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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SmartWatch 2 does not vibrate

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Apprentice
Message 1 of 6
1,238 Views
Message 1 of 6

SmartWatch 2 does not vibrate

I installed Argumented smartwatch pro on my xperia z yesterday then noticed that the vibrate function was not working on my watch, i have toggled on/off on watch , reset watch left unpaired and it still does not vibrate when i turn it on or off, i have installed update engine and updated through that also. any ideas?

5 REPLIES 5
Sony Xperia Support
Message 2 of 6
1,226 Views
Message 2 of 6

Re: SmartWatch 2 does not vibrate

I'm afraid that if it still wont vibrate after reinstalling the watch via SUS you will have to contact your local support team to have it fixed or exchanged at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Apprentice
Message 3 of 6
1,206 Views
Message 3 of 6

Re: SmartWatch 2 does not vibrate

how long will that take, only had it a few week and gonna end up being without it now 

One time poster
Message 4 of 6
1,133 Views
Message 4 of 6

Re: SmartWatch 2 does not vibrate

( Sorry i'm french ^^ )  I have the same problem and for test the vibrate function i have installed an app that force the vibration ! i insisted, and after a moment the vibration come ! I think is because before a first use the vibrate are probably blocked !

Visitor
Message 5 of 6
1,123 Views
Message 5 of 6

Re: SmartWatch 2 does not vibrate

Slightly smiling Faceme too i"m french

vibrations existantes à l'achat apres une heure d'utilisation avec quelques secousses plus rien nada !!!!

 

retour sav qui l'envoie chez sony 15 jours après retour soit disant une mise à jour ???? vibrations ok au démarrage de la montre puis après une journée plus de vibrations à nouveau ...

 

coup de téléphone chez sony ce jour " ben le magasin n'a qu'a vous l'échanger " cependant au magasin sony demande expressement le retour des produits avant peut être echange .

 

le firmware est ok avec support update bref moyen plus qu'a attendre j'avais testé l'application vibration mais elle ne gèrait que mon téléphone la montre ne vibrait pas

 

@+

One time poster
Message 6 of 6
1,106 Views
Message 6 of 6

Re: SmartWatch 2 does not vibrate

Hello dear Sony Support team!

my SW2 has opposite problem, it is vibrate anyway even if vibrate switch is turned off.

How can I stay in touch with software update news?

Does SW2 software update no need user participation?

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