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Tips & Tricks

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Smart connect no longer working

One time poster
Message 1 of 4
Message 1 of 4

Smart connect no longer working

My Z5 Premium no longer seems to like smart connect anymore. It no longer changes phone volume at the times I have set even though the message comes up saying it has? Is this an update issue? Will it be solved?
Message 2 of 4
Message 2 of 4

Re: Smart connect no longer working

Settings > apps > smartconnect > storage > clear app data > restart the phone 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 4
Message 3 of 4

Re: Smart connect no longer working

Hi @LeeBailey, I am sorry to hear about that. Slightly frowning Face

I agree with the recommendation written by @uliwooly above in that you can try clearing the data for the app. Note that this will reset all your current actions which you've set up within the app, so you'll have create these anew. 

Should the behaviour persist, could you try to see if the same occurs in safe mode?

Official Sony Xperia Support Staff

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Message 4 of 4
Message 4 of 4

Re: Smart connect no longer working

Does it makes sense to delete Smart Connect app if not used or could it bring to worse things?