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SWR10 VERY SHORT BATERY- Broken?

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Rookie
Message 1 of 8
471 Views
Message 1 of 8

SWR10 VERY SHORT BATERY- Broken?

I used the SWR10 for three weeks, and more or less all right.

 

Yesterday afternoon, I was confused because I ran out of battery, charge the battery again.

 

This morning was returning to having nothing load, I think a full charge lasted less than 10 hours.

 

I think it may be broken, someone has had a similar experience.

 

Thank you all

 

7 REPLIES 7
Emperor
Message 2 of 8
468 Views
Message 2 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

You might want to reset your smartband 

 

http://userguide.sonymobile.com/referrer.php?region=global-en&product=smartband-swr10#!Resetting-the...

 

and then check again, if that doesn't help then take it to a Sony Xperia care 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
Message 3 of 8
449 Views
Message 3 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

The smartband is supposed to last for 5 days exactly.I would advise you never to let it completely discharge again.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 4 of 8
404 Views
Message 4 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

ulliwooly: Thank you, I tried to reboot, but the same thing, the total battery ran out in less 12 hours

 

Alexon: I think so too, but it is hard try do not make a discharge when the discharge total it is so quickly, but thank you for the advice.

 

Thank you

 

Moderator
Message 5 of 8
385 Views
Message 5 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

In this case,follow the advice of contacting a sony service:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 6 of 8
366 Views
Message 6 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

I chatted with them after the previus post, they said me I must contact with the seller, because they dont manage the accesories.

 

Thanks for your help guys

Moderator
Message 7 of 8
364 Views
Message 7 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 8 of 8
273 Views
Message 8 of 8

Re: SWR10 VERY SHORT BATERY- Broken?

Hi guys.

I have thought about it, and my seller amazon give me the chance to back my money.

I am not very pleased with the smartband, I see usefull the vibration on your hand, but not much more, and the batteries problem and no help from sony care, are the main reason to refund it.

Thank you again and good luck