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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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SONY UPDATE ENGINE FAILURE (ERROR 2003)

One time poster
Message 1 of 12
22,550 Views
Message 1 of 12

SONY UPDATE ENGINE FAILURE (ERROR 2003)

PLEASE HELP ME...URGENT..

WHEN I WANT TO UPDATE MY XPERIA GO

THEY TELL ME THIS MSSG

"SONY UPDATE ENGINE FAILURE (ERROR 2003)"

PLEASE HELP ME.

11 REPLIES 11
Emperor
Message 2 of 12
20,191 Views
Message 2 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

uninstall SUS > restart your PC > reinstall SUS > restart your PC > disable your firewall and antivirus > run SUS

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 12
20,191 Views
Message 3 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 4 of 12
16,925 Views
Message 4 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

Hi, Im getting the same error message when i try to update my Sony Xperia ZL .. C6502.. we just got the new update "

 

phone/tablet contains modified software that cannot be updated.. 

 

update engine failure (error 2003) 

 

my phone is NOT rooted .. Please help me fix this issue ..

Thanks Slightly smiling Face 

One time poster
Message 5 of 12
16,084 Views
Message 5 of 12

SONY UPDATE ENGINE FAILURE (ERROR 2003)

Sony update engine failure (error 2003)

As per above, try this link:

One time poster
Message 6 of 12
15,608 Views
Message 6 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

I had same problem with my xperia z2. I tried all the stes link updating pc software, usb drivers etc.. as mentioned in many blogs. At last I found a solution. The problem is my bootloader is unlocked. I did relocked it using flashtool and then tried to update the software. It worked perfectly fine!!! Give a try guys who have the same problem link mine........ :smileysmileythumbsup:

One time poster
Message 7 of 12
7,609 Views
Message 7 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

i trying to upgrade my Z2 and i got a massage says "sony update engine failure (error 2003)
and the problem is "the phone / tablet contains modified software that can not be updated"
please help.

Genius
Message 8 of 12
7,562 Views
Message 8 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

Hi @sumanto

 

Try to reinstall PC Companion.

 

If the bootloader has been unlocked and you´ll need to relock it so as to be able to update the Xperia device.

 

I hope can be useful.


Best Regards,

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Forum Legend
Message 9 of 12
7,540 Views
Message 9 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

@xavinux SUS aka Sony update service doesn't exist anymore

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Genius
Message 10 of 12
7,538 Views
Message 10 of 12

Re: SONY UPDATE ENGINE FAILURE (ERROR 2003)

Hi @Thommo

 

Thank you very much for your update.

 

Bets Regards,

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas