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2015-06-24 07:42 PM
2015-06-26 10:29 PM
Just an update on my situation: I had contact with Sony Customer Service. They told me that a software repair through the PC Companion software would definitely solve my problem. It has definitely not solved the problem. The phone won't even boot now (starts booting and shuts down after a few seconds). Since there are no repair centers in Belgium whatsoever and no way to send my phone to Sony directly, I am now stuck with a dead phone, less than a year old and fully under warrany, but with nowhere to go. Thank you, Sony.
By the way: just buying a new battery over the internet for almost 60 euros, without any clue that this will solve my problem, is not a solution for me.
2015-07-01 08:01 PM
Please let us know if the problem solved with the battery replacement
I realize the phone is not charghing because the battery is getting 2,8v and even charging, this numer doens't see to be changed.
Sorry for my english
the problem is in the battery or MB?
2015-07-07 07:56 PM
Even my Sony Xperia ZL is ruined after update. and the worst part is service center replied that they are unable to resolve the issue.
Didn't expect it from sony.
I am still using my 4 years old sony xperia Arc..
Please test software updates throughly before releasing them!!
2015-07-07 09:44 PM - edited 2015-07-08 09:06 AM
This is totally going to ruin Sony...Sony Z users are the most import as they were Sony's lifesaver as i 'believe'.
In fact my brother's zl has replaced with a refurshed one had same issue on it.But in this case it was running on kitkat.But it happened suddenly.
I am not telling lollipop is good.But as it seems Sony have to solve this.They are not listening even now.
So in future i will ever buy a expensive crap ;no matter what they release in future.other brands are doing so good than this .As i am awre of their problems,too.But i know how good they are.
2015-07-08 12:51 AM - edited 2015-07-08 12:52 AM
The exact same thing started happening this evening.
Was going very well for quite some time after the update but now it's just in an endless loop rebooting.
At this moment it seems like it has taken a break though, from the loop.
Managed to turn the phone off, using the side button, and kept it off for about 5 minutes. Turned it on again and so far so good.
Hopefully it stays that way. But it really shouldn't have started doing it in the first place.
Nothing was different from days before the reboot to when it started.
What i did notice though was that the back panel was warmer than normal. Now, after i managed turn it off and on manually again, it's nice and cool, the way it used to be before it started rebooting.
2015-07-08 08:59 PM
2015-07-08 09:26 PM
2015-07-14 02:31 AM
2015-07-15 03:46 PM
Im facing the same problem... since it was updated for Lollipop my ZQ (ZL) is turning off with no reason. Since yesterday it doesn't start nomore... The only way to start it is when i plug the charger.
I'm trying to downgrade to Kitkat, someone can tell me where to find the Sony's OFFICIAL Rom ?
I realy hope that Sony take some action about it... a have a lot of Sony diveces, but this situation is getting me really angry !