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Problem with my xperia e4 dual from Argentina

Visitor
Message 1 of 10
1,213 Views
Message 1 of 10

Problem with my xperia e4 dual from Argentina

Hello, I AM from Argentina,  few days ago I received my sony xperia dual e4 from Italy. Free unlocked since I put sim card never achieve connect me to 3g networks. what is the problem? I expect a firmware for my country? or I can install any generic? what are the steps?
Thank you, I expect a prompt response

9 REPLIES 9
Emperor
Message 2 of 10
1,209 Views
Message 2 of 10

Re: Problem with my xperia e4 dual from Argentina

Your phone it's not compatible with your networks 3G bands



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 10
1,208 Views
Message 3 of 10

Re: Problem with my xperia e4 dual from Argentina

HSDPA 850 / 1900 / 2100 - E2104

HSDPA 900 / 2100 - E2105



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 4 of 10
1,207 Views
Message 4 of 10

Re: Problem with my xperia e4 dual from Argentina

Settings, about phone, which version do you have? Which network do you have?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 5 of 10
1,200 Views
Message 5 of 10

Re: Problem with my xperia e4 dual from Argentina

850/1900 network

 

and my model of the phone is E2115 dual

 

so i dont have solution?

Visitor
Message 6 of 10
1,186 Views
Message 6 of 10

Re: Problem with my xperia e4 dual from Argentina

in the page that i bought figure this:

 

SIM 1: UMTS HSPA+ 900 (Band VIII), 2100 (Band I) MHz GSM GPRS/EDGE 850, 900, 1800, 1900 MHz SIM 2: GSM GPRS/EDGE 850, 900, 1800, 1900 MHz 

 

so if i put the card sim in the slot 2, i have 3g and nothing only works in 2g 

Emperor
Message 7 of 10
1,164 Views
Message 7 of 10

Re: Problem with my xperia e4 dual from Argentina

As you can see you will get 2G but never 3G.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 8 of 10
1,151 Views
Message 8 of 10

Re: Problem with my xperia e4 dual from Argentina

but why??

if a download a new firmware i dont fix these problem?

why never get 3g with this phone?

im sorry but i dont understand how it works

Visitor
Message 9 of 10
1,144 Views
Message 9 of 10

Re: Problem with my xperia e4 dual from Argentina

can anyone help me?

i dont have any solutions?

 

the flashtools program have the drivers of these phone?

Emperor
Message 10 of 10
1,141 Views
Message 10 of 10

Re: Problem with my xperia e4 dual from Argentina

@hernancalo 

 

It's a hardware limiation, you can download firmware from another variant of the phone, but it won't change a thing, you can't change the 3G frequencies. you have 2 options

 

1. use the phone as is without 3G

 

or

 

2. return it and get a new phone that is compatible with your network

 

 

side note, Sony isn't the only company that has variants on their phones, even the iphone has different versions for different regions/networks. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)