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Problem with black screen

One time poster
Message 1 of 2
Message 1 of 2

Problem with black screen

Hello !!!
I Have A Big Problem.I Have A XPERIA X10 Mini Pro (U20i)
How Can I Fix Black Screen With Low Display?
My Phone Not Turn On...
Face with rolling Eyes

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Problem with black screen

Hi Armeldo,


Welcome to the community,


That is really unfortunate, from what I understand the screen is staying black when turned on but not completely black.


Are you able to advise if the screen is usable, as in can you still navigate through the settings?


If you are able to navigate, can you access the display in settings and check that the Brightness option is not all the way down.


Let us know how you get on.

Official Sony Xperia Support Staff

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