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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Photo's and video's deleted

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Visitor
Message 1 of 6
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Message 1 of 6

Photo's and video's deleted

Greetings all

When  copying a single photo from Windows picture and fax viewer to a folder on my SD card I found that most of the existing photo's bar a few and also all video's bar two  have been deleted. The photo was there. Checking my Sd card folders, there' gone?? Where are they? gone forever?

Anybody an idea what happened and what to do so it does not happen again as I have lost work photo's that cannot be taken again.

cheers

Landy

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Emperor
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Message 2 of 6

Re: Photo's and video's deleted

on your PC go to

Computer > Xperia Z > internal storage/SD card > DCIM > 100Andro

the pictures and videos should be there, unless you had set up fax viewer to delete pictures




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
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Message 3 of 6

Re: Photo's and video's deleted

i did as suggested, the folder is empty. As far as Fax viewer settings i would not know where to look for that. Anyway I put a few other photo's on and tried again to transfer that same photo to see what happened.

This time all existing photo's were still ther as well as the transfered one. However the existing photo's and videos had copied themselves twice.

And how would it be possible for six video's in another folder to be deleted bar two?

Landy 

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Emperor
Message 4 of 6
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Message 4 of 6

Re: Photo's and video's deleted

open the camera > settings > storage

are you saving your pictures on the Internal Storage or SD card?

usually Windows will ask you if you want to transfer and delete the pictures from, in this case your phone,




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
Message 5 of 6
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Message 5 of 6

Re: Photo's and video's deleted

Theres a folder named LOST.DIR. Ur files MAY be there.

  If u find ur files there, then i would suggest repair/factory reset  and a memory card format.

Also check PCC first for any updates. Don't forget to make a backup first(or whatever is left of ur data:p )

Just kidding.

I Would also suggest making backups of ur data regularly.

Visitor
Message 6 of 6
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Message 6 of 6

Re: Photo's and video's deleted

Hi there

I do save on the SD card. As it is my PC maintenance program which has a recovery mode was able to recover the files.

However it seems that the files are corrupted, they are Jpeg's but  there is no program that is able to open them.