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Phone won't turn on

One time poster
Message 1 of 3
Message 1 of 3

Phone won't turn on


My xperia ion lt28i won't turn on again after it froze two days ago and I did a force restart with the power+vol up key.

I charged it for a few hours with the original charger and the led light is still red, not green.

I tried to use the power button alone to turn it on, power button + volumn up button, both no luck.

Please help.

Thank you in advance.


Sony Xperia Support
Message 2 of 3
Message 2 of 3

Re: Phone won't turn on

Check if SUS can detect the phone via USB and if yes, try to reinstall the phone software.

If not possible contact your local support team to have your phone examined at an repair center.

Message 3 of 3
Message 3 of 3

Re: Phone won't turn on

i was updating my xperia ion and it turned off and now i cant turn it on

it flashes a red led flash when connected via usb to the pc and pc companion cant detect it

also i turns on alone every while and displays "sony" but then turns off and on many times then turns off

what should i do???

please help