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Phone restarts when placing a call/using mobile data

Visitor
Message 1 of 5
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Message 1 of 5

Phone restarts when placing a call/using mobile data

my Sony Xperia sp is restart automatically when I call someone or on the Mobile data...! But when I put it on charging no problem occurs..! Can o have solution plss

4 REPLIES 4
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Forum Legend
Message 2 of 5
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Message 2 of 5

Re: shutting down

Hi,

That sounds very strange. I suggest that you try another SIM-card in your phone to see if same thing happens. You could also try to boot the phone into safe mode to see if it occurs.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Visitor
Message 3 of 5
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Message 3 of 5

Re: Phone restarts when placing a call/using mobile data

I use this sim card from the date of buying this phone never face this type of prob..! Nd with safe mode nothing happens rght...!!
Visitor
Message 4 of 5
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Message 4 of 5

Re: Phone restarts when placing a call/using mobile data

Help me plssss
Emperor
Message 5 of 5
190 Views
Message 5 of 5

Re: Phone restarts when placing a call/using mobile data

@yogi858

 

Most likely its a faulty SIM card, get a brand new and report back. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)