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Tips & Tricks

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Phone Restarting when i'm talking

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Enthusiast
Message 1 of 3
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Message 1 of 3

Phone Restarting when i'm talking

Hi,

 

Sometimes when i'm talking, phone is automatically restarting.. I think i need to reinstall OS. is it correct?

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Forum Legend
Message 2 of 3
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Message 2 of 3

Re: Phone Restarting when i'm talking

Hi,

 

Have you tried with another SIM-card to see if the same thing happens? 

 

I would suggest that you boot your phone into safe mode to see if you experience the same behaviour:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

 

But if you have tried the above suggestion and the problem persist, a software repair via PC Companion would be recommended:
http://www.sonymobile.com/global-en/tools/pc-companion/

sony_sign_logo.png - Official Sony Xperia Support Staff


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Enthusiast
Message 3 of 3
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Message 3 of 3

Re: Phone Restarting when i'm talking

OKAY. I will try it. If i get again this problem i need to same thing. then there is a problem. is there any permanent solution?. I'm getting some any issues on this phone.