account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Phone Idle Battery Drain

Highlighted
Visitor
Message 1 of 4
1,464 Views
Message 1 of 4

Phone Idle Battery Drain

Hello Xperia Support,

 

I am here today with an issue that is becoming tiresome and frustrating. I am having excessive battery drain on my C5 Ultra handset when in idle or off. Phone is marketed to last for up to 2 days, I barely make it 14 hours sometimes doing absolutley nothing. Most days I take my phone off the charger for work after at 100% by the time 8 hours is done im at 20%. I read news on my phone for about 30 minutes of my shift with Flipgram. But Flipgram or no other apps including Android Wear show up in battery usage.

 

No app consumption

No Frequent Email Sync

No facebook

 

 

Only thing I use is Android Wear for my Sony Smartwatch 3, SMS and Flipgram.

 

Model Number: E5506

Android Version: 5.0

Processor Info: MT6752

Kernal Version: 3.10.61+

Build Number: 29.0.A.1.55

 

Can someone please help with this issue. The phone is literally like 2 weeks old but now its becoming a HUGE remorse. I have a Xperia M4 Aqua and that phone last about 2 days easily with a smaller battery.

 

Screenshot_2016-03-30-08-25-31.png

Screenshot_2016-03-30-08-25-03.png

Screenshot_2016-03-30-08-25-11.png

3 REPLIES 3
Forum Legend
Message 2 of 4
1,455 Views
Message 2 of 4

Re: Phone Idle Battery Drain

from what i observe

 

1) you have fair share of network signal (indicated by the orange color) though that is not necessarily a battery drainer

2.) your wifi is on most of the time. (while you are connected to a network (internet), background apps will sync or update making it consume battery at the background)

3.)can you scroll down a bit on the apps. it seems you still have more apps listed.

4.) since you said this a new phone, it might be still calibrating your battery usage.

5.) i assume your android wear is connected via bluetooth? which would still eat your battery even it you don't actually touch it.

 

the 2 days battery life ad has fine prints on it, so you should read more ,


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Visitor
Message 3 of 4
1,447 Views
Message 3 of 4

Re: Phone Idle Battery Drain

noIamlb,

 

Thank you for taking the time to analyze the battery usage.

 

1) I have 5 bars of signal / LTE at my job and home (Excellent Signal)

2) I turn of Mobile Data if not being used (WiFi Mostly)

3) Any app below Android OS only used 1 - 4% which was Google, Facebook, Flipboard and Chrome

4) Phone is approx 3 weeks old being used

5) Android Wear yes Bluetooth, Android Wear nor Bluetooth show up nowhere on app consumption or app warnings.

Emperor
Message 4 of 4
1,442 Views
Message 4 of 4

Re: Phone Idle Battery Drain

@dorian827

 

You can see that something kept your phone awake and the network coverage its not that good, all that add up to drain your battery. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)