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My lock button broke any help?

One time poster
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Message 1 of 3

My lock button broke any help?

Well the lock button is kinda difficult to use now, I at least have to push it 5 or 6 times or more to unlock my phone, should I go to a store and let them make it for me or can i do something my own?
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Re: My lock button broke any help?

Sorry to hear this but yes you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



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Genius
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Message 3 of 3

Re: My lock button broke any help?

Hi Cloudsdreamer, welcome to the community!

 

I agree with @Thommo contact your local Sony Xperia Customer Care team to get this into an authorized repair agent to be fixed, they will bring the handset back to warranty condition for you and if it is the M4 Aqua they will ensure the water resistant nature is maintained for you. Keep in mind repairing the handset yourself may result in a voided warranty.

sony_sign_logo.png - Official Sony Xperia Support Staff


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