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2016-07-25 01:23 PM - edited 2016-07-25 02:06 PM
my Xperia Z5 stopped working and i dont why. The notification light is turning on and off with red light. I tried to do anything, but nothing happend. Only i tried to press the power button and the volume button and the device viborated three times. Can somebody help me?
2016-07-25 03:31 PM
charge your phone using the wallmount adapter. (2-3 hours)
if you can connect to PC try to perform software repair using Xperia Companion
2016-07-25 03:50 PM
When my screen stays blank and the notification light blinks, I usually press (and hold) the yellow off button under the dust cover.
(handy to carry a paperclip, as most pens/pencils can't reach it)
2016-07-26 02:18 AM
i dont know what happen to my Xperia Z5. The phone is working but screen is not. I tried everything. And i am in a small villiage in Indonisia, but after two days i will go to Tokyo. So does anybody knows where can i fix my phone in Tokyo ( i mean where can i find sony company that fixs sony phones)
2016-07-26 02:33 AM
You will generally have to have your device repaired in the country that it originated from. You can find local support teams here: http://www.sonymobile.com/global-en/support/contact-us/contact-info/
2016-07-26 05:00 PM
Thank for tour respond. But when i wanted to choose a country, i didnt find japan what shoud i choose? ( i am saudi, and i bought my phone from Saudi Arabia)