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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

My Sony Xperia Z2 6502 is not working!

Rookie
Message 1 of 6
361 Views
Message 1 of 6

My Sony Xperia Z2 6502 is not working!

Hi all,
I root Xperia Z2 6502 , then message appears telling me to update system, after updating, my mobile shutdown and can't turn on again (when pressing power button nothing happened, and the same when pressing power button with volume up or down).
Please help me to solve this problem.

5 REPLIES 5
Genius
Message 2 of 6
343 Views
Message 2 of 6

Re: My Sony Xperia Z2 6502 is not working!

Hi @orfan

 

Please, connect your device to a wall charger and then press and hold power and volume up for more than 10 seconds. Let it charge for 2 to 3 hours, even if it doesn't seem to be charging. If you press the 3 buttons Power, Volume down and Volume up for about 8 seconds and then release them, does the Sony logo appear? Keep us updated please.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Emperor
Message 3 of 6
338 Views
Message 3 of 6

Re: My Sony Xperia Z2 6502 is not working!

@orfan

 

After charging the phone for 2-3 hours > repair the phone with PCC 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 4 of 6
315 Views
Message 4 of 6

Re: My Sony Xperia Z2 6502 is not working!

Thank you for your reply;

I connected it to a charger and then pressed and hold power and volume up for more than 10 seconds, and charged for 3 hours. Then I pressed the 3 buttons Power, Volume down and Volume up for about 8 seconds and then released them, but nothing happened and the Sony logo didn't appear.

Highlighted
Rookie
Message 5 of 6
277 Views
Message 5 of 6

Re: My Sony Xperia Z2 6502 is not working!

I connected it to a charger and then pressed and hold power and volume up for more than 10 seconds, and charged for 3 hours. Then I pressed the 3 buttons Power, Volume down and Volume up for about 8 seconds and then released them, but nothing happened and the Sony logo didn't appear !!

Emperor
Message 6 of 6
238 Views
Message 6 of 6

Re: My Sony Xperia Z2 6502 is not working!

@orfan

 

You have to contact your Local support




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)