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2014-09-23 12:51 PM
I have just done a fresh install of Windows 7 Professional 64-Bit and the MediaGo application will not install Version 18.104.22.1687 on my machine. (it was on the machine and operational before?)
Have done some research and found nothing that is completely relevant. Mostly relates to Windows XP, Windows Visa at Microsoft support, or here it relates to older versions of the MediaGo program.
I have tried to install manually the Visual C++2005 Redistributable (32-Bit and 64-Bit), even tried a later version of Visual C++2008 to no avail?
In the error window it states that the application has failed to install and redirects me to Microsoft knowledge base http://support.microsoft.com/kb/556085/ja as I mentioned before Windows XP and Windows Visa???
I have found a list of downloads but which one or which ONES do I need to install?
e.g.Latest Supported Visual C++ Downloads or is there somewhere that I could get hold of the previous version and try that to see if it is only the Version 22.214.171.1247 that cannot load. If that old version installs then try geting it to update using the PC Companion,,,could work??
Thanks for reading
2014-09-23 01:14 PM - edited 2014-09-24 09:00 AM
This is probably caused by unsuccessful install of prior Windows updates. Please see this url: http://support.microsoft.com/kb/970652
2014-09-23 01:28 PM
2014-09-23 01:55 PM
It's not really my area of expertise but from what i've been able to find i suspect you need to load it from the file menu and C:\Windows\System32\config\COMPONENTS but i recommend that you contact your PC support again regarding this.
2014-09-23 02:32 PM
2014-09-23 02:44 PM
I found discussion on another forum about this error when installing Visual C++ and where COMPONENTS was also missing. In that thread it was suggested that you load it (COMPONENTS) from the file menu in regedit and from the file C:\Windows\System32\config\COMPONENTS but i really think that you should wait for a response from Microsoft or your PC support.
2014-09-24 02:47 AM - edited 2014-09-24 02:53 AM
Thanks for your help Rickard
Here is the link to my other post at the Microsoft support forum
Nb: - (File under Humour ) Have a new Windows update not installing today Update to support the new currency symbol for the Russian ruble in Windows
2014-09-26 12:33 AM
Haven't found anything that works but did open the program file and this particular installer will not run as a standalone package (I'm a hobbist not sure about my use of terms) vcredist2_x86.exe !?
Searched for it at Microsoft without any joy looking for a Hotfix for it?
Where was the topic you found regarding the problem please Rickard?