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Sony Mobile Communications
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2015-04-06 12:40 AM
2015-04-06 12:40 AM
2015-04-06 01:28 AM
2015-04-06 01:28 AM
Try removing your Sim and SD cards and testing as this type of issue is normally associated with faulty cards
2015-04-06 09:36 AM
2015-04-06 09:36 AM
2015-04-06 01:31 PM
2015-04-06 01:31 PM
At this point I can only advise that your perform a system repair and if that fails then you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/
Performing a system repair using PC Companion - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
2015-04-18 11:29 PM
2015-04-18 11:29 PM
Hi Thommo.
My phone is rebooting constantly, how do I perform a system repair ? Phone is out of warranty. I have it from 2013.
Once is was send to repair centre with the same issue, 27/08/2014 was returned to me and worked fine , but last week issue returned.