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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Lost backup with android 4.3 update

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Message 1 of 8
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Message 1 of 8

Lost backup with android 4.3 update

Before updating my xperia to android 4.3 I had made backup with "Back up & restore" app and reset phone to default settings.

After firmware updating I had try to restore from backup, but there was error.

Screenshot_2014-05-27-15-02-21.png

 

Somebody knows how to restore from old backup?

7 REPLIES 7
Moderator
Message 2 of 8
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Message 2 of 8

Re: Lost backup with android 4.3 update

Rename the .dbk file to .zip or .rar and try to extract what you can.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Message 3 of 8
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Message 3 of 8

Re: Lost backup with android 4.3 update

In Back up & restore app I have this:

 

Screenshot_2014-05-27-15-54-11.pngScreenshot_2014-05-27-15-53-38.png

 

But in filesystem there are separate files acording to each item (with wrong encoding inside):

IMG_20140527_155017.JPG

Moderator
Message 4 of 8
412 Views
Message 4 of 8

Re: Lost backup with android 4.3 update

You should transfer the file to your computer and rename it there.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Message 5 of 8
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Message 5 of 8

Re: Lost backup with android 4.3 update


@alexdon wrote:

You should transfer the file to your computer and rename it there.


It doesn't work. 

Solution with archives work with PC backup, but I make backup with "Back up & restore" app directly in phone.

Backup files look like this:

head -n 20 com.sonyericsson.android.socialphonebook 
ANDROID BACKUP
1
1
AES-256
6DF015DF46002C09B1645BB6E82 .........

 

Moderator
Message 6 of 8
327 Views
Message 6 of 8

Re: Lost backup with android 4.3 update

I see,I am sorry but there might not be any chance to recover that.Unless you know someone with 4.1.2 which can extract it.



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Message 7 of 8
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Message 7 of 8

Re: Lost backup with android 4.3 update

Ok. As a solution I can downgrade android in my phone to 4.1.2 and then restore.

I have suggestion about Back up & restore app. There may be a warning message, that inform about problems with incompatible versions.

Moderator
Message 8 of 8
292 Views
Message 8 of 8

Re: Lost backup with android 4.3 update

Try it,downgrade if you wish.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.