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Losing text on email if I move?

One time poster
Message 1 of 5
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Message 1 of 5

Losing text on email if I move?

Hi I have a Sony z3 compact and a really annoying thing. When I write an email if I move the handset at all whilst doing it I lose everything I've written. It's very frustrating and time consuming. I end up doing really quick badly written emails as I end up doing them about 5 times! It does the same thing if I write in the Google browser if I'm not completely still it disappears
4 REPLIES 4
Forum Legend
Message 2 of 5
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Message 2 of 5

Re: Losing text on email if I move?

Hi,


That sounds strange, never heard it before. Could you boot your phone into safe mode to see if same thing happens?

sony_sign_logo.png - Official Sony Xperia Support Staff


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One time poster
Message 3 of 5
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Message 3 of 5

Re: Losing text on email if I move?

Exactly the same thing happens to me
me. It's extremely frustrating. Have you found a solution?
One time poster
Message 4 of 5
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Message 4 of 5

Re: Losing text on email if I move?

It's ridiculous, if you type a long message such as an email and accidentally rotate the screen, you lose everything you'v typed and can't get it back. Stupid, stupid stupid!!! Many times this has happened, so frustrating!!!!!!!!!!!!!!!!!!!!

Highlighted
Demigod
Message 5 of 5
109 Views
Message 5 of 5

Re: Losing text on email if I move?

Hi.

 

Are you sure you are using built in Sony e-mail app? I've just checked on mine Z3C (5.1.1) and everything is fine after rotation. Message stays intact.

 

When I leave app message is automatically saved into Drafts folder.

Best regards,
Sergio PL

--
Xperia Z3 Compact / Nexus 7 (2012)