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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Lock Screen Camera Faulty

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One time poster
Message 1 of 5
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Message 1 of 5

Lock Screen Camera Faulty

Screenshot_2013-11-04-19-53-40[1].pngHi all,

 

I purchased a Z very recently and its been great until I discovered a black block covering 1/4 of the main camera screen at the bottom with the recording and camera button still visible. This area would usually be clear, showing part of the photo being taken. Also, when I attempt to switch the the front camera, the screen jumps right back on to the lock screen.

 

This only happens when I access the camera through the lock screen; when I use the camera from the menu it is fine.

 

I have already tried turning my phone on and off twice but it has not worked, anyone have any ideas on how to fix this?

4 REPLIES 4
Emperor
Message 2 of 5
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Message 2 of 5

Re: Lock Screen Camera Faulty

1. Seetings > apps > all > camera > clear cache > restart your phone and try again

 

2. repair your phone with SUS or PCC (re-install the current update)

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 5
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Message 3 of 5

Re: Lock Screen Camera Faulty

Update Service (SUS)

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 4 of 5
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Message 4 of 5

Re: Lock Screen Camera Faulty

You have changed the megapixels to 12 rather than 9. 9mp is 16:9 aspect ratio ( full screen). 12 is nearer to the ratio of standard 6x4 photos, so its the better mode to use. You also gain 3 more megapixels.
Message 5 of 5
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Message 5 of 5

Re: Lock Screen Camera Faulty

reason why you got that dot is a camera failure, i recived 3 dots my self on my xperia z but i had it sent to repair and they re-placed the camera part and since then dots are gone Slightly smiling Face

 

update nvm i miss read your message there xD thought you said you had black dot some where but you actually mean black box near buttons to right xD