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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Just realized my month old z1 is bent

Rookie
Message 11 of 160
3,642 Views
Message 11 of 160

Re: Just realized my month old z1 is bent

Mine too!!! Suddenly found out it is bent like yours!

 

So what now to your phone? Did they give you a new one?

Regular
Message 12 of 160
3,635 Views
Message 12 of 160

Re: Just realized my month old z1 is bent

I've never really had it really heat up. Everything still works great and yeah, screen is still perfect. I will be talking to them on Monday. I'll see how it goes. Glad I'm not the only one!

Enthusiast
Message 13 of 160
3,615 Views
Message 13 of 160

Re: Just realized my month old z1 is bent

can you post a pic of your bend Z1 ? Detailed pic

Regular
Message 14 of 160
3,608 Views
Message 14 of 160

Re: Just realized my month old z1 is bent

It is on my first post..

Enthusiast
Message 15 of 160
3,605 Views
Message 15 of 160

Re: Just realized my month old z1 is bent

yes i saw, apologies but i was asking "yujixxx"

 

Enthusiast
Message 16 of 160
3,600 Views
Message 16 of 160

Re: Just realized my month old z1 is bent

hi,

 

very bad it happened to you. did you call customer care and told them about this issue ?

 

can you PM me some more high resolution pics of your bent Z1. I want to write a post on this issue on my site XperiaGuide ? 

( upload pics on dropbpx and pm me link )

Don't forget to give Kudos.
One time poster
Message 17 of 160
3,567 Views
Message 17 of 160

Re: Just realized my month old z1 is bent

I have also had this problem - just dropped it off at the service provider I purchased from, so hopefully they will send a new one as it's skewed all the waterproof capping..!
Enthusiast
Message 18 of 160
3,549 Views
Message 18 of 160

Re: Just realized my month old z1 is bent


@jennyung wrote:

It is on my first post..


can you take some more ?

 

Try and get close so we can see the screen and the bend better.

Regular
Message 19 of 160
3,546 Views
Message 19 of 160

Re: Just realized my month old z1 is bent

It is in the service center now, no more new pictures. Seems to be getting worse. It's almost an arc now. The officer is kinda surprised and said that's the first case she's seen. They will get back to me in 3 weeks.

Veteran
Message 20 of 160
3,504 Views
Message 20 of 160

Re: Just realized my month old z1 is bent

You could always try to "repair it with PC Companion" Winking Face