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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Jack plug/headphones

One time poster
Message 1 of 3
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Message 1 of 3

Jack plug/headphones

When i plug in my urbanistsa headphones, i get a message that says: headphones not suported. Yesterday this headphones was working with this phone. I have tried annother headphone, but it is not. Working.
2 REPLIES 2
Phy
Forum Legend
Message 2 of 3
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Message 2 of 3

Re: Jack plug/headphones

Check if there's anything inside, also, restart your phone and try again.
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Phy
Forum Legend
Message 3 of 3
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Message 3 of 3

Re: Jack plug/headphones

If nothing work, contact your local Sony Xperia Support

http://support.sonymobile.com/global-en/contactUs/