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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Issue solved for Reboots and red light sensor hanging problem!

Inhabitant
Message 1 of 4
1,350 Views
Message 1 of 4

Issue solved for Reboots and red light sensor hanging problem!

Hey guys I just bought an E4 yesterday and also applied a tempered glass as soon as i opened the box to keep it safe..

Tested everything when opened the box at the shop and came home.. .

 

Although after returning home when I received a call and picked it up, the phone hanged itself for pretty long with a red LED turned on for eternity and restarted. This restart thing kept happening every time I answered a call ..

 

Later on I realised it was the tempered glass barricading the proximity sensor forcing the phone to restart! Removed the glass and the phone is awesome.. .

3 REPLIES 3
Adviser
Message 2 of 4
1,339 Views
Message 2 of 4

Re: Issue solved for Reboots and red light sensor hanging problem!

no need to install tempered glass...the Xperia E4 is already scratch-resistant glass installed...myself not use any kind of screen protector but keep the phone in safe condition...you can search on Youtube...the guy try scratching Xperia E4 screen with knife... Slightly smiling Face

Inhabitant
Message 3 of 4
1,312 Views
Message 3 of 4

Re: Issue solved for Reboots and red light sensor hanging problem!

Yup.. . But I didn't watch the video before buying the phone..

 

Anyways using a normal protector right now :-)

Adviser
Message 4 of 4
1,306 Views
Message 4 of 4

Re: Issue solved for Reboots and red light sensor hanging problem!

I has installed tempered glass on my Xperia E4 Dual because i find the screen is a bit rough...no issue at all..the screen just fine....the sansor also ok... Slightly smiling Face