Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2014-03-31 08:59 PM
Today the battery of my Xperia U was empty and my phone shut off ,when I came home I putted the phone in the charger for about 2 hours but it didn't charge and I couldn't turn him on .
I have tried nearly everything pressing volume,PC Companion taking the battery out but it al didn't work. What can I do ?
Should I try a other charger or a other battery? Next week I have to go to Spain and I can't go without my Phone!
PS. Sorry for my bad English.
2014-03-31 10:08 PM
Charge for 1 hour,remove the battery.Put it back in but do not start the phone.Download SUS and repair:
2014-04-01 12:51 PM
Do not turn on the phone,just charge for 1 hour and take out the battery.And use SUS to repair.
If still not working,visit a sony service: