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Help my alarm does not work 😒

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Rookie
Message 1 of 5
1,745 Views
Message 1 of 5

Help my alarm does not work 😒

Hey all I have a Z5 and for some reason my alarm does not make a sound? On several occasions this has caused me to get late for work! Initially I just thought I was sleeping through but have tested it and for some reason it continues to be silent?!

I have checked the settings and put the alarm volume on loud and set the time according to the step by step and still no luck... Any ideas would be greatly appreciated 😁
4 REPLIES 4
Rookie
Message 2 of 5
1,741 Views
Message 2 of 5

Re: Help my alarm does not work 😒

Think I just solved my own problem wahoo
Emperor
Message 3 of 5
1,727 Views
Message 3 of 5

Re: Help my alarm does not work 😒

How did you solved it? Did you tried a different notification sound?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 4 of 5
1,706 Views
Message 4 of 5

Re: Help my alarm does not work 😒

As my phone was on silent it automatically disabled the sound of the alarm.

I then pressed the volume key down until the volume box popped up. At the bottom it said "allow exception" I then selected "allow alarm" (turned the bar green) finally woke up on time this morning 😁
Forum Legend
Message 5 of 5
1,698 Views
Message 5 of 5

Re: Help my alarm does not work 😒

Glad to hear that you solved it! Slightly smiling Face You can find more information about exceptions in the user guide:
http://support.sonymobile.com/global-en/xperiaz5/userguide/Sound-ringtone-and-volume/

sony_sign_logo.png - Official Sony Xperia Support Staff


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