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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Help me about power issue

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Talent
Message 1 of 12
1,234 Views
Message 1 of 12

Help me about power issue

Hi guys,

I am using xperia tx for about 1.5 years. it's been always like this but i need an urgent fix about my power issue. When i lave my phone standby in the night or anytime during the the whole day, if i am not using at all but something is keeping my Awake all the time (See The Awake Part On The Picture). For this my phone's battery drain overnight. How can i fix this problem. I saw my wife's Samsung phone but that phone is perfect it dosen't have the Awake problem at all when it's on standby.

 

Guys please help me solve this issue as soon as possible.

 

Thank you

Faisal Amin

 

Screenshot_2015-03-20-02-07-30.png

11 REPLIES 11
Forum Legend
Message 2 of 12
1,232 Views
Message 2 of 12

Re: Help me about power issue

Have you enabled Stamina mode and do you switch off Wifi and mobile data as this will keep your phone awake and searching for new emails to sync etc

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Talent
Message 3 of 12
1,230 Views
Message 3 of 12

Re: Help me about power issue

Yes Thommo i did switch off mobile data and wifi, also switched off auto sync and all the things that could drain battery and keep the phone awake but nothing helped..... always the same.

Forum Legend
Message 4 of 12
1,228 Views
Message 4 of 12

Re: Help me about power issue

If all these are switch off then you have an app doing this so if you have Stamina mode enabled and it still happens then it's possible that this app has been added to the exception list

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Talent
Message 5 of 12
1,214 Views
Message 5 of 12

Re: Help me about power issue

@thommo I am on android 4.1.2 so there is no stamina mode. There's an extended mode which don't have any exception list available. So how do I find the culprit app?
Forum Legend
Message 6 of 12
1,209 Views
Message 6 of 12

Re: Help me about power issue

Ah your Eco mode is the Stamina mode and a good question I've not figured this part out except for uninstalling apps one by one and testing or you could try safemode and testing the battery life

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Talent
Message 7 of 12
1,186 Views
Message 7 of 12

Re: Help me about power issue

@Thommo Tgank you for your quick and valuable reply bro. It is very difficult to find out the app by trying one by one uninstalling but today I am testing my battery life in safe mode lets see what happen. I'll post here the result.
Adviser
Message 8 of 12
1,144 Views
Message 8 of 12

Re: Help me about power issue

Is your phone rooted or not?

My phone is T, Xperia T.
Talent
Message 9 of 12
1,128 Views
Message 9 of 12

Re: Help me about power issue

No my phone is not rooted....

Adviser
Message 10 of 12
1,116 Views
Message 10 of 12

Re: Help me about power issue

It would be easier to see what is keeping your phone awake if yours phone is rooted. Btw just try it in safe mode and see if problem still occurs.

My phone is T, Xperia T.